Our commitments

Presentation

Welcome to the Ossau Valley Tourism Office !
We are at your disposal to answer your questions and give you advice!
You can count on our knowledge of the Ossau Valley to help you discover all the pleasures of the mountain and give you suggestions to make the most of your holidays. 
We are at your service to make you know all the tips, activities, animation, heritage, local life...
 

Quality brand

We are committed to respecting the values of the Qualité Tourisme™ brand on a daily basis and ensuring a warm welcome
  • Atten​tive staff
  • Proficiency in foreign languages
  • Personalized services
  • Up-to-date, clear and accurate information
  • Cleanliness and comfort of our reception areas
  • Promotion of our destination and its tourist offers
  • Taking into account your opinions, suggestions and complaints 
We are at your disposal: leave us a message, we will answer you !

Tourism and disability

Need information for your holiday? 
Do not hesitate to push the doors of the Tourist Offices marked Handicap Tourism. 
The counsellors are trained to welcome you and offer an adapted welcome booklet including all accessible places and/ or marked Tourism Handicap of their territory. 
Their smile and professionalism will make you love your holidays.
 
Our offices marked: Arudy, Eaux-Bonnes and Gourette for the 4 families with disabilities: 
  • Visual impairment
  • Motor handicap
  • Hearing impairment
  • Mental handicap
Find our dedicated page Tourism and disability

Tourism and Disability Guide in Ossau Valley

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Accueil Vélo is a national brand that guarantees a welcome, services and specific equipment adapted to the needs of tourists by bike along cycling routes in France. 

It helps reassure French and foreign cycling clientele on the quality of services available to them, and is the assurance of meeting professionals who will share their useful and informed advice, in order to facilitate cycling travel.

Who can become Accueil Vélo?
If you are a host, restaurateur, repairer or bike rental or visit site, you are located less than 5 km from a bike route, and you want to highlight your services on the website of France Vélo Tourisme and at your tourist office, Karine HOURDISSAN, accompanies you in your steps.



Contact: 05 59 05 31 41 
karine@valleedossau.com

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