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Brands & Labels
Presentation
The guarantee of quality...
The Quality Tourism brand
In order to better receive customers and improve the quality of tourism services in France, the French government has created the Qualité Tourisme™ brand.
This brand selects and federates under a single symbol the quality initiatives undertaken for customer satisfaction in:
- the hotel industry
- tourist residences
- the holiday villages
- the campsites
- the catering
- the cafés and breweries
- seasonal rental agencies
- the tourist offices
- the places of visit
- outdoor activities
It is a sign of recognition of establishments that offer quality services, which customers can choose with confidence.
What are French tourism professionals committed to ?
Tourism Quality™ professionals are committed to :
- A warm welcome
- Attentive staff
- Proficiency in foreign languages
- Personalized services
- Clear and precise information
- Cleanliness and comfort guaranteed
- The discovery of a destination
- Taking into account your opinion
To obtain the Tourism Quality™ brand, the service provider must successfully follow a quality approach in accordance with the National Quality Commitments which represent the essential requirements for customer satisfaction.
Quality Tourism™ recognized professionals listen through the systematic analysis of satisfaction surveys and complaints. Their services are regularly subject to unannounced and independent control.
These procedures allow professionals to continuously improve their services to better satisfy tourists.
The repositories are accessible on the Brand’s official website. They are updated annually.
New activities may be opened upon decision of the National Brand Management Committee. They are indicated on the official website of the Brand and are included in the Specifications during a possible annual update.
https://www.qualite-tourisme.gouv.fr/fr/espace-pro/referentiels-qualite-tourime
Dedicated contact: Karine HOURDISSAN – 05 59 05 31 41
karine@valleedossau.com
Bike Home
Bike Home is a national brand that guarantees a welcome, services and specific equipment adapted to the needs of tourists by bike along cycling routes in France. It helps reassure French and foreign cycling clientele on the quality of services available to them, and is the assurance of meeting professionals who will share their useful and informed advice, in order to facilitate cycling travel.
Who can become Accueil Vélo?
If you are a host, restaurateur, repairer or bike rental or visit site, you are located less than 5 km from a bike route, and you want to highlight your services on the website of France Vélo Tourisme and at your tourist office, Karine HOURDISSAN, accompanies you in your steps.
Contact: 05 59 05 31 41
karine@valleedossau.com
https://www.francevelotourisme.com/accueil-velo
Bike Home is a national brand that guarantees a welcome, services and specific equipment adapted to the needs of tourists by bike along cycling routes in France. It helps reassure French and foreign cycling clientele on the quality of services available to them, and is the assurance of meeting professionals who will share their useful and informed advice, in order to facilitate cycling travel.Who can become Accueil Vélo?
If you are a host, restaurateur, repairer or bike rental or visit site, you are located less than 5 km from a bike route, and you want to highlight your services on the website of France Vélo Tourisme and at your tourist office, Karine HOURDISSAN, accompanies you in your steps.
Contact: 05 59 05 31 41
karine@valleedossau.com
https://www.francevelotourisme.com/accueil-velo
Tourism & Handicap
What is the Tourism & Handicap brand?
Created in 2001 to provide reliable and objective information on the accessibility of tourist sites and facilities, it takes into account the four types of disability (motor, visual, mental and auditory).
The national trademark is granted by the National Association "Tourism & Disability" after the opinion of the Regional Commission. It can be granted for two, three or four deficiencies for a period of five years after signing the charter of commitment.
The process of obtaining the brand concerns all tourism professionals who wish to commit to welcoming their customers in the best possible conditions
and in complete autonomy.
What is the Tourism & Handicap brand?
Created in 2001 to provide reliable and objective information on the accessibility of tourist sites and facilities, it takes into account the four types of disability (motor, visual, mental and auditory).
The national trademark is granted by the National Association "Tourism & Disability" after the opinion of the Regional Commission. It can be granted for two, three or four deficiencies for a period of five years after signing the charter of commitment.
The process of obtaining the brand concerns all tourism professionals who wish to commit to welcoming their customers in the best possible conditions
and in complete autonomy.